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5 key mistakes most businesses make when it comes to managing technology - and how to protect your business

Almost every business these days is utilizing technology in some form. Whether it’s a small workgroup or a large domain, or even just tablets with email, you’ll be hard pressed to find any place of goods and services exchange that doesn’t utilize some sort of computer to facilitate a transaction.

While technology is intended to make our lives more convenient in many ways, with rapid advancement comes more and more vulnerability. So how can we protect ourselves in today’s world where technology is outpacing even the most sophisticated businesses? Read on to find out!

1. There’s no such thing as bullet-proof

Yup, while there’s plenty of incredible technology designed to counter the bad guys, there’s really no way to ensure 100% protection. So rule #1 before you even consider anything else – if you’re on the internet, always assume you’re vulnerable.

Many businesses seem to miss this key fact: they think that by throwing enough antivirus, firewalls and money at the problem that IT vulnerabilities can be completely eliminated. In reality, you need talented people who pro-actively hunt for vulnerabilities at all times!

But while some businesses think they can replace people with fancy software, some businesses also don’t spend enough money – that brings me to my next point:

2. Not budgeting enough money to maintain IT infrastructure

Sure there are a lot of IT companies out there (my own included) that will tell you to spend more money on your IT systems. But do you know why techies suggest you allocate more towards your IT budget?

Sure, there will always be some companies out there who want you to spend as much as possible so they can make more money. But I like to think that the majority of IT companies have good intentions in mind – after all, we’ve witnessed first-hand the ramifications of what happens when you don’t invest enough into your IT budget.

At Perfect Leap™, we recommend you start planning your IT budget 5 years in advance – that’s because on average, IT equipment and software tends to last 5 – 7 years before it starts becoming obsolete.

3. If you don’t have a backup plan, you have no plan.

This has been repeated over and over throughout the tech industry, but it’s amazing how may businesses still don’t seem to grasp the seriousness of having a good backup. But taking it a step further, have you thought about how getting hit with nasty malware can affect the ability for your business to stay running?

The fact is, malware can bring your entire business to a grinding halt without the proper solutions in place to recover from it. Businesses should focus on more than just antivirus – most of the time, ransomware encryption can’t be broken and you will need to recover from a backup in order to get your business running again, but a full continuity solution can take that a step further by allowing your business to keep operating on a virtualized device while IT performs the restore!

4. Viewing IT as a necessary evil

In conjunction with the items already highlighted, it’s no coincidence that many companies view their IT as a utility – another expense with a big bill that needs to be paid at the end of the month. Why do business owners see technology in this way? Truthfully I don’t really know the answer – but I can speculate based on experience that it has something to do with not understanding how technology works.

Where do I draw this logic from? Well, in my personal experience I really hated math when I was a kid. Why? – because I found it difficult and boring. I think the real reason a lot of business owners and workers see IT people as being “smart with computers” is because they view technology as some sort of Rubik’s Cube – an impossible puzzle that can only be solved by someone who is “good at that stuff”.

But IT shouldn’t be complicated in the first place. In my opinion, if the technology is too complicated then it’s engineered poorly and should be replaced with a more streamlined solution. That’s why at Perfect Leap™, our philosophy is to teach people how technology can make their lives *easier*. But we can only do that when business owners understand that technology is more than just a necessity – it can actually be used to drive growth by enhancing the operational capabilities of your business by automating the menial tasks – i.e. the real boring stuff.

5. Not choosing the right people for the job

Business go out of their way to try to hire the right people for other positions, so why don’t they put the same care and concern into finding the right people to manage their IT systems? Keep in mind this isn’t meant to point the finger at anyone . Actually, if you go back to item #4 in this list then it’s easy to see why business owners might think this way.

There seems to be some sort of a stigma where people who regard themselves as being “not very good with computers” also appear to inverse that world view on others. In other words: they view anyone who can type faster than 75 words per minute as being “good with computers”, whether it’s the high school kid who was brought on as an intern, expecting an inexperienced new hire fresh out of school to take over for a sysadmin with 10 years of experience, or hiring an old hat who doesn’t know anything about PowerShell but possesses a lot of certifications from 2003 (please, forgive my stereotypes for the purposes of making a point!)

The fact is, there is nothing wrong hiring young and inexperienced people or older folk with out-dated experience – but business owners must understand that not hiring the right person for the job can have a devastating impact on their business. You must be willing to either train these people so they possess the relevant skillset, or you must seek the right person for the job. After all, you wouldn’t hire a plumber to do your accounting!

At Perfect Leap™, we understand the challenges of managing your IT.

We will:

  • Provide you with a color-coded scorecard so you can easily visualize the biggest risks facing your organization
  • Develop a custom plan that’s fit for your business
  • Give you a realistic view on your IT budget and present you with options along with the pros and cons of each solution
  • Educate your business and staff on how to best maximize technology to improve productivity

But more importantly, we will protect your business from disaster.

Why settle for optimizing your IT systems when you can optimize your business instead? Make the Perfect Leap™ to better IT today.

We hope you enjoyed reading this article. Interested in learning more? Reach out to us and we will provide you a free consultation.

For case studies please visit our website @ www.perfectleap.com

Joel DeTeves

Joel DeTeves

Technology Pro, Investor, Founder @ Perfect Leap™. Opinions expressed are my own.

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5 key mistakes most businesses make when it comes to managing technology - and how to protect your business
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